ZSL

NHS: Leadership Development Programme

December 24, 20243 min reading time

We deliver an ongoing programme of immersive and engaging leadership training to senior leaders within the NHS. In these regular workshops, Emma and the team provide a host of new techniques and skills to empower delegates to speak up unitedly and lead with courage and kindness.

It is particularly meaningful for Global to provide support in such an important sector, where team dynamics are pivotal to their daily success. We’ve achieved a 100% satisfaction rate from our workshops with the NHS team - and look forward to our continued collaboration.

“Emma and her team are excellent - I cannot recommend her highly enough. The research, preparation and professional expertise contributed hugely to the success of three key leadership programmes. The resulting forum theatre scenes were acted so well we were frequently asked if the actors had worked in the organisation before. The research into the correct terminology, the understanding of culture and policies of the organisation was second to none.

The facilitation style set everyone completely at ease, humorous, professional, knowledgeable, relaxed. The most nervous of attendees left with real learning, with very practical phrases and approaches, models and most importantly confidence to work with the most challenging of staff and achieve real results.”

- Diane Allen – Diane Allen Ltd, Developing People, NHS

“(It was) fantastic to have a communication model to manage challenging conversations, learning how to listen compassionately and be clear, kind and brave.”

— Senior Leader, NHS

“A good reminder of the need to provide clear feedback and understand the needs of the others in conversations.”

— Clinical Director, Salisbury NHS Trust

“I thought it was perfect. I will use these skills in my everyday practice. The content was spot on.”

— Senior Nurse, Bath Royal Infirmary

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