What to Expect on the Global SEND Mediation Course

SEND Mediation Training: Giving every child, family and professional a voice

Every Story Matters. Every Voice Counts.

When families of children with SEND face disagreements, it can feel as though the ground has shifted beneath them. Decisions that shape a child’s future are often made in rooms full of forms, processes and pressure. Voices get lost. Trust can break down.

SEND mediation can change that.

Our SEND Mediation Training helps professionals become the bridge between people and process — the steady hand that brings compassion and clarity back into the room.

“In every case, there is a child whose needs have been misunderstood. A family that’s tired. A professional who wants to do the right thing. Mediation is the place where we listen deeply, act wisely, and rebuild trust.” — Suneta Bagri, Global Training Course Director

Why this training matters

SEND disagreements can feel overwhelming. Families and professionals alike are navigating complex systems, big emotions and difficult decisions — all while trying to do what’s best for the child.

Mediation makes space for everyone to be heard. It brings clarity where there’s confusion, connection where there’s conflict and the chance to find solutions that truly centre the child’s needs. This training will give you the skills and confidence to hold that space. To restore trust, rebuild relationships and help people move forward together.

What you’ll learn

This course gives you everything you need to become an accredited SEND mediator.

Knowledge:

• A clear understanding of the SEND Code of Practice and Education Health and Care Plans (EHCPs)
• How to navigate the legal frameworks behind SEND mediation
• Best practice in trauma-aware, person-centred dialogue

Practical skills:

• Techniques for balancing power and managing strong emotions
• How to ensure the child’s voice is always heard and respected
• Real-life case studies and scenarios drawn from SEND disputes
• Guided reflection and mentoring to build your confidence and competence

This isn’t a classroom course – it’s practical and immersive, using actor roleplay, real-life scenarios and guided mentoring. It’s the same experiential approach we use in Global Training’s work with the NHS, schools and local authorities nationwide.

Who this training is for

• A mediator looking to specialise in SEND
• An education professional transitioning into dispute resolution
• A local authority or service provider seeking to strengthen team skills
• A SENCO or parent advocate committed to inclusive practice … this course is built to equip and inspire you.
  
  

Who this training is for

Whether you’re:

• A mediator looking to specialise in SEND
• An education professional transitioning into dispute resolution
• A local authority or service provider seeking to strengthen team skills
• A SENCO or parent advocate committed to inclusive practice … this course is built to equip and inspire you.

Accreditation and support

Our training meets and exceeds the SEND Mediation Standards developed by the College of Mediators and the Civil Mediation Council.

You won’t leave this training on your own. We’ll support you to:

• Complete your accreditation process through theory and tailored support to develop your practice in SEND casework, with you very own assigned mentor/PPC
• Access reflective supervision
• Join a growing, values-led community of SEND mediators nationwide

Join us

14th & 15th September 2025 Ready to become an accredited SEND mediator? Enquiries@globaltraining.uk